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The Process

The Process

In short this is how it’s done,

After you make contact, we will arrange a one-on-one consultation with one of our property managers, although this step is not entirely necessary it does help move things along. This can also be done during the onsite property onboarding to save you time. Alternatively, we can also arrange things over the phone or via email correspondence.

We can discuss any expectations or special requests you have to help tailor a service specific to you. This will ensure all parties benefit, ensuring no need to remedy any future issues.

The property onboarding process involves us doing an extensive pre-tenancy check documenting the condition of the property and noting any issues that need to be remedied. Once all the appropriate checks have been performed and documented we will begin the tenanting process.

Some Things We Offer

Some Things We Offer

  • Video tours will be provided for marketing.
  • Very selective tenant screening and credit checks. This will confirm last known and previous addresses, District Court fines, property ownership, file access from other companies, credit defaults, company affiliations as well as insolvencies and judgments. Character references and references from previous landlords will also be thoroughly reviewed.
  • Our property managers are very hands on so can provide heavy discounts on contractor fees for smaller maintenance tasks.
  • We can offer advice on potential improvements to provide better return on investment.
  • You will be provided with an online portal to access property records including maintenance work and inspection photos.
  • If in the event that rent is overdue and the tenant cannot be reached we will visit the property in person after 48 hours to come to a resolution.
  • Because we have personal relationships with our tradesmen we will be able to offer very competitive rates on more costly maintenance and repairs.
Healthy Homes Compliance

Healthy Homes Compliance

Having your rental property meet the healthy homes standards is the most important thing a landlord needs to ensure failure to do so can incur heavy penalties.

Using a third party to comprehensively assess your property ensures the latest rental standards are up to specification.

The inspectors are highly trained and educated in healthy homes regulations. Their reports are designed to save you valuable time and money.

Performing a full in-depth, room by room assessment covers.

  • Heating
  • Insulation
  • Smoke alarms
  • Ventilation
  • Draught stopping
  • Moisture ingress and drainage.

If your rental property falls short for compliance. We will advise you on what needs remediation, or we can arrange compliance work on your behalf.

Client Testimonials

Steve
Steve
2024-05-23
Jake is a friendly and well informed Property manager, communicates well and timely.Give him your trust he won't let you down.
Vance Mcclellan
Vance Mcclellan
2024-05-21
Our landlord recently changed over to better property managers and the change has been seamless, absolutely fantastic to deal with and is always quick to respond, any issues are resolved in a timely manner with professional conduct from start to finish, would definitely recommend better property managers services to renters and homeowners
Sonya Heenan
Sonya Heenan
2024-05-21
Better Property Managers have been so easy to deal with since asking them to manage our rental property. We are very busy people and don't have time to have to deal with the legalities of rental property management. I have been dealing with Jake who has taken this stress away from us. He has kept me updated with everything along the way ensuring our property meets all the standards required. He had our property tenanted so quickly, I would highly recommend using Better Property Managers.
Shane Clark
Shane Clark
2024-05-21
Brilliant professionalism
J 66
J 66
2024-05-21
I have recently changed management company as i was not happy with my previous, Better Property Managers manage 3 of my rentals, which are all over the Wellington region, making it easy for me to deal with one company and one property Manager, they are always easy to get in touch with, nothing is a problem, being property investors themselves they understand more and I am glad i made the changed.
Charli Atte La Crouche
Charli Atte La Crouche
2024-05-20
My husband and I are working towards renting out our home and have had bad experiences as landlords in the past. I was recommended Jake and Bob through a friend, and they came round to appraise our home. They were friendly and professional, and never minded me asking questions. Jake has always been easily contactable and put my mind at ease about making this decision again. We are not quite ready to advertise yet but when we are I’ll be working with Better Property Managers. Thanks Jake!
Max Zadorozhnyi
Max Zadorozhnyi
2024-05-17
Absolute class
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